Welcome to our Support Portal
Choose Your Path
VerifiMe operates as a two-sided platform serving both individual customers and business clients with distinct but complementary experiences. The type of support you need depends on your role in the VerifiMe ecosystem.
Individual customers typically need help with wallet management, credential sharing, and verification processes, while business users often require assistance with compliance rule set-up, client portal navigation, and risk assessment tools.
Select the path that matches your needs.
Business Users
Access the Organisation Support Page for Information on:
Information to support your customers
Business training videos
Education about the client portal and what information it provides on your customers and risk assessments
Organisation FAQs
Business Users
Click below for short video explanations:
Understanding the client portal including the customizable compliance rules and assessment criteria, risk management tools and reporting, and ways to streamline customer onboarding
Individual Customer Users
Click below for short video explanations:
Individual Customer Users
Access the Customer Support Page for Information on:
Instructions on how to create your ID wallet
Support videos
Customer FAQs
Email Support
About Us
Get in contact