Organisation Support

VerifiMe is an Australian-owned technology platform which handles customer identity information and allows it to be securely collected and verified, without the organisation needing to separately collect, hold or store that information.

It allows an individual to establish a singular audited record as proof of their individual or their entity’s identity that:

1. Is an immutable singular record of identity that the person (customer) can use to provide (permission) to one or more organisations in order for that organisation to meet their Know Your Customer (KYC) and/or Know Your Business (KYB) needs.

2. Is an identity record for a natural person, trust or company that is secured when shared by way of zero-knowledge proof.

3. Where the receiving organisation can automatically evaluate this identity information through a rules engine that is 100% tailored to their compliance policies and programs, for example, their AML/CTF or FATCA/CRS policy, allowing them the certainty of remaining compliant with regulation.

When your customer completes a verification process via a VerifiMe link, they go through a series of steps. Not all steps have to be completed; for instance, liveliness may not be completed if someone is unable or refuses to complete the selfie process.

The minimum verified level we provide is:

1. Name, address, date of birth,

2. One or two Government identity documents are collected and analysed. Passing this step means:

   -approved identity documents are provided;

   -the data contained on the identity documents have been read and captured;

   -the documents have been electronically analysed to check for authenticity;

   -where appropriate, documents are matched to Government databases.

You will need an organisation account if you want to verify your customers’ identity. For example, if you need to confirm a person is who they claim they are or if, as required by regulation, you need to KYC customers as part of your AML/CTF program.

If you also need to share your own personal details (e.g. individual or business details) with an organisation then you will need to set up a personal account with your personal email.

An organisation will be given both a customer VerifiMe link and a client portal VerifiMe link. The customer link allows all administrators to build an ID wallet with their work email which can then be provisioned to their client portal. The client portal link will allow administrators to view their customers information and risk assessment outcomes.

The same email and authenticator code/passkey can be used by an administrator to access these sites.

The duration of the identity verification process can vary depending on several factors:

1. The time it takes customers to submit all necessary documentation

2. The complexity of information provided by the customer

3. Processing time by VerifiMe as it cross references information to check for consistency and ensure compliance with any regulations

The entire process—from document submission to verification completion—can take anywhere from a few minutes to a few days. Encouraging your clients to provide accurate information in a timely fashion will expediate the process.

Yes, more than one client portal can be arranged for larger businesses that need to keep customer information aligned to certain employees.

Yes, VerifiMe enables you to receive customer verification notifications via email once a customer completes the verification process. This includes verifying the customer, granting permissions to the client entity, and assessing against set rules.

Supply the email address of a verified employee in your organization who will receive these notifications. You can request multiple recipients, but each must be verified and have the necessary permissions within your organisation.

A customer file can be opened through a verified and approved client request where the consent rules allow for this. A 48-hour window is required to retrieve and make available the information via a virtual private network connection.

Wallet holders may wish to share their identity with you using VerifiMe. If so, you only need to establish your account and we will have you up and running with your rules of verification and a way to integrate with your current process. After all, it’s about putting the customer in control.

No. We only share an identity status with the organisation, when the customer shares their identity by granting permission to them. In establishing identities in the customer wallet, the customer provides documentation to prove their identity. These documents are then secured offline once checked. They will only be accessed when requested by an organisation to fulfil an audit.

As an organisation, you can tailor the rules to meet your desired level of compliance. This might be the rules within your AML/CTF program or rules of customer identification including other elements of personal information, for example, a sophisticated investor compliance check. This process allows certainty of remaining compliant with regulation.

Yes, VerifiMe's verification platform addresses all TPB scenarios through:

• Individual verification with biometric authentication

• Representative authority verification via document upload and validation

• Entity verification including ASIC searches and supporting documentation

• Comprehensive document management for all verification materials

VerifiMe is an accredited Gateway Service Provider so it can access the Australian Government’s Identity Verification Services and match most, if not all, government-issued identity documents.

VerifiMe distinguishes itself by allowing resharing of verified identities. However, the receiving organisation can evaluate this identified status through a rules engine that is 100% tailored to their compliance policies and programs, for example, AML/CTF or sophisticated investor rules, allowing them the certainty of remaining compliant with regulation. More details on VerifiMe’s rules engine can be found here.

Based on the organisational rules established and risk mitigations, ongoing customer due diligence can be achieved in an automated manner. This may include transaction analysis and then further assessment or set periodic assessments to meet your rules of compliance.

VerifiMe sends reminders or notifications to customers about document expiry and the need for updates to their wallet.

Fees for using VerifiMe can be found at Pricing — VerifiMe - Pricing

Accreditation under ISO 9001 has been achieved. Further accreditation under ISO27001 is currently being sought.