VerifiMe® Quality Policy
Last Updated
26/08/2025
Greengate Fintech Holdings Pty Ltd (Greengate) was established in 2022 and through its wholly owned subsidiary business, VerifiMe Australia Pty Ltd, provides a compliance technology platform which enables customers to store their identity records in a single digital wallet and safely share their identity information with businesses without revealing their underlying documentation.
We are committed to achieving customer satisfaction by consistently providing products and services that meet or exceed our customers' expectations. We pride ourselves in our commitment towards quality and strong ethical principles, ensuring all our business interactions are done with professionalism, care and integrity.
Our Key Management Personnel (KMP) have established formal and measurable quality objectives, aimed at ensuring all operations and business activities are executed in a consistent manner and are regularly monitored. The output of our review and monitoring results in taking proactive actions to prevent nonconformities and promote continual improvement.
To ensure this, the company has developed and implemented a Quality Management System (QMS) that complies with the ISO 9001:2015 standard requirements, ensuring the involvement and accountability of all employees.
Greengate’s committed is to:
- The implementation and continual improvement of our QMS.
- Consistently delivering a market leading technology product to our clients and customers (collectively referred to as “customers”).
- Understanding our customers' needs and expectations, ensuring that our product fulfills their requirements and enhances their satisfaction levels.
- Continually improving our product to meet the ongoing needs of all our stakeholders, through the identification and implementation of best practices, innovative technologies, and efficient resource utilisation.
- Complying with all applicable statutory, regulatory, and contractual requirements related to our products, services, and operations.
- Supporting, continually developing and caring for our employees. We provide comprehensive training and development opportunities to enhance the skills and competencies of our employees, enabling them to contribute effectively to quality enhancement.
- Foster a culture of quality consciousness, where every employee is responsible for the quality of their work and is empowered to identify and address potential issues.
- Applying risk-based thinking in our decision-making processes to identify and address potential risks and opportunities that could impact the quality of our products and services.
- Understanding and responding to the needs and expectations of our stakeholders, including customers, suppliers, employees, and the community.
- Collaborating across our industry with a strong focus on innovating to continually improve market efficiency.
- Establish and maintain strong relationships with our suppliers, fostering collaboration, and encouraging them to adhere to our quality standards. Drive a culture of open feedback and communication, valuing customer feedback, suggestions, and concerns as essential inputs for our improvement efforts.
- Conducting our operations in an environmentally responsible and socially sustainable manner.
- Regularly communicate and reinforce our Quality Policy throughout the organisation and to other relevant stakeholders, ensuring understanding and adherence at all levels.
By adhering to our Quality Policy, we are committed to achieving excellence in our products, customer experiences, thereby sustaining our position as a trusted and preferred partner in the market. This Quality Policy is communicated to all employees, contractors, and stakeholders, and is available to the public. It is reviewed regularly to ensure its continuing relevance and effectiveness.
Greengate Fintech Holdings Pty Ltd
Paul Timms
Chief Executive Officer
Contact Information
Company: Greengate Fintech Holdings Pty Ltd (VerifiMe is a wholly owned subsidiary of Greengate Fintech Holdings)
ACN: 664 286 515
Privacy Officer: privacy@verifime.com
Website: www.verifime.com
This privacy policy consolidates our commitments to protecting your personal data while enabling secure identity verification services. Your privacy and data protection rights are fundamental to our operations.
VerifiMe Australia Pty Ltd is a wholly-owned subsidiary of Greengate Fintech Holdings
ACN 664 286 515
ABN 97 664 286 515
VerifiMe Australia Copyright 2026
VerifiMe acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.