Welcome to VerifiMe Support
Choose Your Support Path
VerifiMe serves both individual customers and business clients with tailored experiences. Select the support path that matches your needs:
🏢
Business Users
Access the Organisation Support Page for Information on:
Information to support your customers
Business training videos
Education about the client portal and what information it provides on your customers and risk assessments
Organisation FAQs
👤
Individual Customer Users
Get help with your personal VerifiMe experience:
Step-by-step ID wallet creation guide
Support videos and tutorials
Customer FAQs and troubleshootings
💬Contact Our Support Team
Need personalised assistance? Fill out the form below and our team will respond promptly.
📞 Direct Contact
support@verifime.com
Phone
+ 61 (02) 7208 7799
Hours
Monday–Friday
8.30 am–5.30 pm
Address
L5, 137-139 Bathurst Street, Sydney, NSW 2000
Need more help? Explore our comprehensive resources in the knowledge hub
Need to integrate?
Seamlessly Integrate with our Software Development Tools - Widget and API’s
Effortlessly access verification outcomes for streamlined reporting and reconciliation across your systems.
Embed Verification - Integrate our "Verify with VerifiMe" Widget directly into your existing customer onboarding flows
Instant Notifications - Receive risk assessment results directly to your inbox with one-click access to complete any required mitigations or into your current platform
Enterprise-Grade Solution - Reliable, scalable integration, supporting everything from basic identity checks to comprehensive AML/CTF due diligence and more complex rules for customer assessment
Want to understand more about our developer tools, click on the link
